Privacy Policy
This Privacy Policy explains how Gleshén (the company behind Flingpalm) processes personal data and what rights you have under the GDPR.
1) Controller
Controller: Gleshenco UG (haftungsbeschränkt)
Address: Raffineriestrasse, Halle, Sachsen-Anhalt, Deutschland 06112
Privacy contact: privacypolicyservices@gleshen.com
Client services: clientservices@gleshen.com
Legal: legalservices@gleshen.com
For required company disclosures, see Impressum.
2) Scope
This policy applies to our websites and services, including Gleshen.com and Flingpalm, and to any related communications (e.g., email, support, intake).
3) Personal data we collect
Account & profile data
If you create an account (where applicable), we may process identifiers such as email address, username/handle, and basic profile settings you provide.
Content you submit
Posts, uploads, messages, comments, and any other content you choose to publish or send through the service.
Contact & intake data
When you email us (client services / intake / privacy / legal), we process the information you include (e.g., name, email, request details).
Transactional data
If you purchase products/services, we process order/payment metadata (e.g., plan/product, timestamps, status). Payment details are processed by our payment provider (e.g., Stripe) rather than stored directly on our servers.
Technical & usage data
IP address, device and browser information, approximate location (derived from IP), log files, and service usage events for security, debugging, and reliability.
Cookies & similar tech
We may use cookies necessary for core functionality and, if enabled, optional cookies for measurement or preferences. See Cookie Policy.
Sensitive data: We do not intentionally request special category data (GDPR Art. 9). Please do not email sensitive information unless it is necessary for your request.
4) Why we process your data
- To provide and operate the service (accounts, posting, discovery and distribution features).
- To communicate with you (support, intake, legal/privacy requests).
- To process transactions and deliver purchased products/services.
- To maintain security, prevent abuse, and protect users and the service.
- To improve reliability and performance (debugging, monitoring, incident response).
5) Legal basis (GDPR)
- Contract (Art. 6(1)(b)) — to provide the service, fulfill purchases, and handle account features.
- Legitimate interests (Art. 6(1)(f)) — security, fraud prevention, service reliability, and basic analytics necessary to operate responsibly.
- Consent (Art. 6(1)(a)) — for optional cookies/measurement where required by law.
- Legal obligation (Art. 6(1)(c)) — where we must comply with applicable laws (e.g., tax, accounting, lawful requests).
If we rely on consent, you may withdraw it at any time with effect for the future (e.g., cookie settings where available).
7) International transfers
Some service providers may process data outside the EU/EEA. Where this occurs, we rely on appropriate safeguards (e.g., adequacy decisions or Standard Contractual Clauses) as required by GDPR.
8) Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or security requirements.
9) Security
We use reasonable measures to protect personal data, including access controls, secure configuration, and monitoring. No method of transmission or storage is 100% secure.
10) Age restriction
Our services are intended for adults. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data, contact us at privacypolicyservices@gleshen.com.
11) Your rights (GDPR)
If GDPR applies, you may have these rights (subject to legal conditions):
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object (especially to processing based on Art. 6(1)(f))
- Right to withdraw consent (where processing is based on consent)
- Right to lodge a complaint with a supervisory authority
To exercise your rights, email privacypolicyservices@gleshen.com and include enough information for us to verify your request.
12) Changes to this policy
We may update this policy as practices, technology, or legal requirements change. We’ll update the “Last updated” date when we do.
13) Contact
Privacy inquiries: privacypolicyservices@gleshen.com
Client services: clientservices@gleshen.com
Legal: legalservices@gleshen.com
Raffineriestrasse
06112 Halle, Sachsen-Anhalt
Deutschland